Last Updated: October, 2024
At thumb.link, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, mobile application(s), and other services (collectively, the "Services").
What does thumb.link do?
thumb.link is a platform that allows users to generate customizable branded thumbnails for their links, which can be shared across various platforms. By using thumb.link, you can upload content or import content from other websites to create and manage personalized link previews.
Our Services include link shortening, thumbnail creation, and performance tracking to help businesses and individuals drive more engagement with their shared content.
How does this Privacy Policy apply to me?
This Privacy Policy applies to all personal data we collect from:
Visitors to our platform ("Platform Visitors")
Individuals or companies that sign up for our Services ("thumb.link Users")
Individuals who visit and interact with links created using our platform ("Link Visitors")
Individuals who contact us or respond to marketing campaigns ("Contacts")
What personal information do we collect?
We collect personal data that you voluntarily provide to us and data that we collect automatically when you use our Services.
a. Information You Provide Voluntarily
Account Information: When you create an account, we collect your name, email address, password, and, for paid plans, billing information (e.g., billing address, payment method).
Contact Information: If you contact us, participate in surveys, or book a demo, we may collect your name, email address, phone number, and any other information you provide.
Content: When you upload or generate thumbnails using our Services, we may collect the content you provide, such as images and links.
b. Information We Collect Automatically
Technical Data: This includes your IP address, device information, browser type, time zone settings, and operating system.
Usage Data: Information about how you interact with our website, including pages viewed, time spent on pages, and links clicked.
Cookies and Tracking Technologies: We use cookies and other technologies to collect information about your activity on our platform. See the section on Cookies for more details.
Why do we collect your personal information?
We use your personal data for the following purposes:
To provide, maintain, and improve our Services.
To process payments and manage your account.
To communicate with you, including sending service-related updates and marketing materials (if you have opted in).
To analyze user behavior and improve the functionality and performance of our Services.
To ensure compliance with legal obligations.
Legal basis for processing personal information
We process your personal data based on the following legal grounds:
Consent: When you give us permission to process your data (e.g., opting in for marketing communications).
Contractual Necessity: When processing is necessary to provide you with our Services (e.g., processing payments).
Legitimate Interests: To improve our services, prevent fraud, and ensure the security of our platform.
Legal Obligations: To comply with applicable laws and regulations.
Who may we disclose your personal information to?
We may disclose your personal data to:
Service Providers: Third-party vendors who help us operate and provide our Services, such as payment processors and cloud hosting providers.
Legal Authorities: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
Disclosure of personal information to other countries
Your personal data may be transferred to countries outside your home country, including countries that may not offer the same level of data protection. We take appropriate safeguards, such as standard contractual clauses, to ensure your data is protected during these transfers.
How do we use cookies and similar tracking technology?
We use cookies to enhance your experience on thumb.link. Cookies help us understand how you use our Services, improve site functionality, and personalize content.
To learn more about how we use cookies and manage your preferences, please see our Cookie Policy.
How long do we retain your personal information?
We retain your personal data for as long as necessary to provide our Services or comply with legal obligations. When data is no longer required, we securely delete or anonymize it.
How do we secure your personal information?
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. However, no security system is completely secure, and we cannot guarantee absolute protection.
What are your rights in relation to personal information?
Depending on your location, you have the following rights:
Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to inaccurate personal data.
Deletion: Request deletion of your data when it is no longer needed.
Restriction: Request to limit the processing of your data.
Objection: Object to the processing of your data for certain purposes (e.g., direct marketing).
Portability: Request your data in a portable format to transfer it to another service.
To exercise any of these rights, please contact us at hello@thumb.link.
Complaints
If you have concerns about our handling of your personal data, please contact us at hello@thumb.link. We take privacy complaints seriously and will investigate any issues promptly. You may also contact your local data protection authority if you're not satisfied with our response.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or post a notice on our website. Please review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: hello@thumb.link
Supplemental Information for California Residents
If you are a resident of California, you are entitled to certain rights regarding your personal information under the California Consumer Privacy Act (CCPA). These include the right to request access to your data, the right to request deletion, and the right to opt out of the sale of your data. thumb.link does not sell personal information.